SHIPPING POLICY
- We aim to deliver the products to you in 5 to 7 business days.
- The Mekro online store provides free home delivery to your doorstep.
RETURN POLICY
- The Mekro return policy allows you to return items purchased on our online store within 30 days from the date of purchase.
- Return request can be raised at Mekro customer care on 9443061984 or email us at sekaran@mekro.in for further queries.
- Please return the products in their original condition including the barcodes and packaging.
- You are welcome to try on the product but do take adequate measures to preserve its original condition.
- To complete your return, we require a receipt or proof of purchase and you should mail your product to the originate physical address.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Refund will be initiated once the return request is approved by us.
REFUND POLICY
- Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange.
- To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 to 7 business days.